Guest Experience Cluster
Join the Guest Experience Cluster and help us create a welcoming atmosphere for every guest at Living Spring! Whether greeting with a smile, guiding attendees, planning events, or connecting with new visitors, our teams ensure that everyone feels right at home. Be a part of something special—bringing warmth, hospitality, and joy to all who walk through our doors.
Teams: Greeters, Ushers, Guest Ambassadors
Guest Experience Cluster – READY
Are you passionate about creating a welcoming and seamless experience for everyone who walks through our doors? The Guest Experience Cluster is all about making our guests feel at home from the moment they arrive to the moment they leave. With various teams working together, we ensure every service and event runs smoothly, warmly, and with a personal touch. If you love hospitality, organization, and making connections, there’s a place for you here!
Our Teams:
- Greeters: Be the friendly face that welcomes everyone with a smile and ensures they Events: Plan and execute special church events, making every moment memorable for our guests and congregation.feel like part of the family from the first hello.
- Ushers: Guide and assist attendees, helping with seating and providing a comfortable, organized experience throughout the service.
- Guest Ambassadors: Connect with new visitors, ensuring they have everything they need and feel valued. You’ll follow up with them, offering a personal touch that helps them feel like part of the family.
Join the Guest Experience Cluster and help us create an atmosphere where every guest feels welcomed, valued, and cared for. Together, we can make a lasting impression that reflects the heart of Living Spring!
1. Ushers
Role Purpose: Ensure smooth movement and seating during services and events, maintaining an organized and welcoming environment.
Key Characteristics:
- Friendly and Approachable: Able to greet guests with warmth and a smile, making them feel welcome from the moment they arrive.
- Organized: Able to manage seating arrangements and the flow of people efficiently during busy services.
- Attentive: Observant, able to spot needs or issues before they arise (e.g., helping guests find seats, assisting those with special needs).
- Calm Under Pressure: Able to handle unexpected situations with a calm and collected demeanor.
- Clear Communicator: Provides directions and information clearly and politely to guests.
2. Greeters
Role Purpose: Welcome everyone entering the church, creating a first impression of warmth, hospitality, and community.
Key Characteristics:
- Outgoing and Warm: Comfortable greeting strangers with enthusiasm, ensuring guests feel valued as soon as they arrive.
- Positive Attitude: Able to maintain an uplifting and encouraging demeanor regardless of the circumstances.
- Attentive to Details: Notices new visitors and can distinguish between regular attendees and first-time guests, providing appropriate greetings.
- Team Player: Works well with others to create a seamless and coordinated guest experience.
- Good Listener: Ready to answer questions or direct visitors to the right resources.
3. Guest Ambassadors
Role Purpose: Serve as the main point of contact for first-time visitors, ensuring they feel welcome and informed about church programs and services.
Key Characteristics:
- Hospitable: Passion for welcoming guests and helping them feel at home in the church environment.
- Knowledgeable: Well-versed in church programs, ministries, and services to provide information to visitors.
- Personable: Able to build rapport quickly, making guests feel valued and connected.
- Follow-Up Oriented: Ensures guests are not just welcomed, but followed up with after their visit, fostering relationships.
- Professional and Polished: Presents themselves as a representative of the church in both appearance and demeanor.
These characteristics focus on creating a welcoming, organized, and friendly environment, ensuring that every guest feels valued and appreciated during their visit to the church. Let me know if you’d like further customization for these roles!
Join us if you possess: READY
- Strong customer service skills
- Clear communication abilities
- An outgoing and warm personality
- A team-oriented mindset
- Excellent listening skills
- Organizational skills
- Hospitality expertise
Meeting Times
Sundays, 9:00AM – 12:00PM
Schedule
9:00 AM – Pre-Service Hangs
10:00 AM – Service
12:00 PM – Pick-Up
Location
Linwood Campus
1000 Columbia Avenue, Linwood, PA